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  • birthday lists

    frequently asked questions

    general info

    A birthday list is the secret ingredient to a splashy party! 🎉 It's your personal wish list for the special day of the birthday superstar. Let friends and family know what gifts your little one would love to receive. That way it will be a party to choose the perfect gift!

    With birthday lists, you have a choice of 3 different types:

    Comfort dream list - without guarantee

    This online list is really easy-going. You can choose from a huge selection of products and add them to your list with no obligation. Choose to split items, pay for them in advance and more. Gifts As soon as they are in stock, they are quickly and easily delivered to your home. As icing on the cake, at the end you get a gift certificate of 10% on the items purchased.

    Comfort+ dream list - with €100 deposit

    With Comfort+ you enjoy a comprehensive experience with personalized advice from our mom team. Start your list online and complete it in store during a personalized tour full of tips & tricks. With a Comfort+ dream list you can reserve products so they are sure to be available. Additional benefits include a gift package upon activation of your dream list, the possibility to split, home delivery, an exclusive prepayment option, and more.

    Exclusive dream list - from certain value

    This is the crème de la crème. Imagine an exclusive dream list for an extraordinary VIP customer experience. You get all the benefits of Comfort+ and more, such as exclusive support and a beautiful embroidered gift as an extra present. A premium experience you'll always cherish!

    Comfort

    Comfort+

    Exclusive

    Online management from a to z

    Online management from a to z

    Online management from a to z

    10% gift certificate

    10% gift certificate

    10% gift certificate

    No obligation to purchase

    No obligation to purchase

    No obligation to purchase

    Home delivery

    Home delivery

    Home delivery

    Assembly service (€)

    Assembly service (€)

    Assembly service (€)

    Products delivered in advance with prepayment

    Products delivered in advance with prepayment

    Products delivered in advance with prepayment

    Split products

    Split products

    Split products

    Reserve your favorite products

    Reserve your favorite products

    Appointment with personal advice

    Appointment with personal advice

    Collection of products in preferred store

    Collection of products in preferred store


    Personalized gift

    Personal shopper at home (€)

    The ideal time to create a birthday list for your little one is about one to two months before the big day. That way, your friends and family will have plenty of time to pick out the perfect gift. Don't forget to put the link to your birthday list on the invitations, so everyone can easily access the list and your little one will receive exactly what he or she dreams of! 🎉

    Creating your birth list is a simple and enjoyable process! Follow these steps to create your list:

    1. Register or log in: Create an account or log in to our website....
    2. Go to"Dream Lists.
    3. Choose the event"birthday.
    4. Choose the type of dream list that suits you best: Comfort or Comfort+.
    5. Fill your list with products.
    6. Stop by for personal advice: Visit one of our stores if you wish.
    7. Share your birthday list with family and friends.
    8. Receive gifts from your list.
    9. Close your birthday list within 2 weeks of the birthday or party.
    10. Receive 10% gift certificate* as a reward for completing your list.


    That's it! Now you're ready to enjoy your birthday list. If you have any further questions, we're here to help!

    *10% gift certificate is valid when purchasing a minimum of 5 items with a combined value of €500 on the list.

    Absolutely! For Comfort+ birthday lists, we offer personal appointments, so you'll receive expert advice in putting together your perfect list. Our experienced staff in our Nazareth and Hasselt stores are ready to guide you and answer all your questions. Feel free to make an appointment and get inspired for an unforgettable birthday! 🎈

    Is there a cost to create a birthday list?

    No, creating a Comfort birthday list is completely free.

    For the ultimate dream list experience, you can upgrade to Comfort+. With a $100 deposit, you not only show your commitment, but also receive the best advice and service. This deposit is immediately converted into spendable credit (gift certificate) in your online treasury. So you can immediately purchase the first items on your list, a flying start to your adventure at the baby's corner! 😊

    management

    Yes, absolutely! With us, you can effortlessly manage your birthday list online. Simply log into your account via our website and edit your list, add new items or remove products. Managing your list is as flexible as you want it to be. 😊

    How do I put my birthday list online?

    Putting your birthday list online is very easy. Just follow these steps:

    1. Automatic activation: Once you have compiled your dream list, it is automatically activated in private list mode.
    2. Private list (with password): By default, your list is private and only accessible with a password (see management).
    3. Public list (without password): If you want to share your list, you can choose public list mode. This allows anyone, without a password, to view your list and choose the perfect gift.

    To manage this:

    • Go to your birth list settings.
    • Choose private or public list mode.

    It's that easy! Now friends and family can effortlessly view your list and choose a great gift.

    Sure! The Comfort+ birthday list allows you to set a preferred store. Here's how it works:

    1. When creating the list: While creating your birthday list, you can choose your preferred store. By default, this is set to Nazareth.
    2. Preferred Store Hasselt: If you choose Hasselt, we will contact you to determine which products you would like to pick up in Hasselt. Please note that products in Hasselt can only be picked up and will not be delivered to your home.
    3. Preferred Store Nazareth: Products located in Nazareth can be picked up as well as shipped.

    This gives you and those who wish to donate something the flexibility to pick up items at your chosen preferred store.

    Updating your list is very easy! ☺️ Follow these steps:

    1. Login to your account: Log in to our website.
    2. Go to your birthday list: Navigate to dream lists.
    3. Edit data: Select the option to edit the details of your dream list. Here you can edit details such as list access and other information.
    4. Save: Don't forget to save the changes after you modify the data.

    This way, your birthday list will always stay up-to-date with the most recent information.

    products

    Adding products is super easy!

    1. Browse products
    2. Click on the desired product
    3. Choose color and size
    4. Choose the quantity
    5. Add to your dream list

    That's it! ☺️ Your favorite product is now on your dream list. 

    Absolutely! You can continue to add products to your birth list up to 2 weeks after the event date. ☺️ So even after the special day, you still have you still have the flexibility to modify your list and add gifts.

    Once a product is purchased, we place that product on order or remove it from store stock, if available. 

    If you want absolute certainty about the availability of your selected items, we recommend upgrading to Comfort+. ☺️ Comfort+ allows you to reserve to reserve products. This allows us to order the product especially for you, even before it is purchased. This means that the product is reserved exclusively for you. Please note note that all reserved products must must be purchased at the end of your dream list.

    Yes, on your Comfort+ dream list you can reserve products. ☺️ By doing so, we order the product especially for you, even before it is purchased. This means that the product is reserved exclusively for you. 

    The important thing to remember is that all reserved products are required to be purchased at the end of your dream list.

    You can mark products as favorites. ☺️ This ensures that these favorite products are shown first shown to donors. That way they know exactly which items you would like to have in your home. It is a convenient way to put extra emphasis on the products you really care about or want to prioritize.

    Sure! ☺️ You have the ability to hide products at any time from donors, both purchased and non-purchased products. This option gives you flexibility and control over what information is visible on your birthday list.

    Removing products is easy. Just follow these steps:

    1. Go to your dream list.
    2. Click on the product you want to delete.
    3. Find the "Delete" button and give it a click.

    It is important to note that you can delete products at any time unless the product has been purchased (in part) or reserved. In those cases, there are restrictions on removing the product.

    Sure! ☺️ You will receive an email notification as soon as something is purchased from your birthday list. This keeps you informed of sweet gestures from friends and family that help prepare for the arrival of your little one.

    If a gift certificate was purchased on the dream list, it will be automatically activated in your treasure box. This means that you can start enjoying the gift and can use the credit for purchasing other wonderful items.

    If products are not available when someone wants to buy them, the donor can still purchase them. ☺️ Once products are purchased they are ordered or removed from store stock. They are then assigned to your dream list. 

    At any time you can follow the stock status of the products on your list, so you are well informed of the availability of the desired items.

    Absolutely! ☺️ You can personalize selected products with your child's (chosen) name. This option appears on the product page of each item that offers the possibility of embroidery. Here you can enter the desired name, color and font of the embroidery, making the gift extra special and giving it a personal touch.

    Is there an assembly service?

    We offer an assembly service. ☺️ The cost per piece of furniture is automatically determined based on the type of furniture and the drive-up cost, which is based on where you live. You can simulate these costs during the checkout process in the checkout.

    share 

    How do I inform family and friends about my birthday list?

    Here are two ways to inform family and friends about your birth list:

    1. Share your birthday list via your unique dream list link: Send the link to via WhatsApp, email, or share it on your social media. This way you give friends and family instant access to your list.
    2. Put www.thebabyscorner.be on your invitation: Put our website on your (digital) invitation along with the list name. If it's a private dream list, include the password as well. This way donors can easily find your list and choose something special for your child.

    buy gifts

    Sure, you can! 😊 Any product you buy yourself from your dream list is an upfront payment. This means donors can purchase it later. If a donor buys the product (partially), you will receive a credit in your online treasury. Don't want donors to still be able to be able to buy it? Then just hide it.

    This is how you buy your own products from your birth list:

    1. Log in to your account
    2. Go to your dream list
    3. Add products to your shopping cart
    4. Pay: Once you finish shopping, complete the prepayment.
    5. Return to your dream list: After payment you will return to your dream list.
    6. Schedule pickup or delivery: Here you can schedule a pickup at the store or a home delivery for the purchased products.


    Every product you buy from your dream list is an upfront payment.

    1. Log in to your account: Go to our website and log in to your account.
    2. Go to your dream list: Find your birth list and go to the overview of your dream list.
    3. Add products to your cart: Choose the products you want to buy and add them to your cart.
    4. Pay: Once you have finished shopping, complete the payment. All selected products are automatically placed under prepayment and remain available for donors to purchase.
    5. Optional: Hide products from donors: If you don't want donors to be able to buy these products, you can choose to hide them.

    Sure! 😊 Here's how it works based on the dream list type:

    • Comfort Dream Lists: Online purchase only.
    • Comfort+ dream lists: As a parent, you determine whether products can be purchased in the store and taken away by the donor. Keep in mind that products under prepayment may already be in the home, allowing a donor to purchase them but not come to the store to pick them up.
    • Preferred store other than Nazareth: With Comfort+ and Exclusive dream lists, you can see the store location for each item.

    For sure! 😊 All gifts from your dream list, including gift certificates, can easily be purchased online.

    Yes you can. 😊 Here's how:

    1. Choose a product of at least €25.
    2. Select the option to split the product.
    3. The chosen product can now be purchased in installments of €25, along with a residual amount.
    4. Donors have the option of purchasing or contributing the item in full.
    5. Important: If you choose to split, this product will be reserved and is therefore also required to purchase it at the conclusion of your dream list.

    This way, as a parent, you have complete control over how donors can contribute to your birthday list.

    What payment methods are there?

    Online payments:

    • Bancontact
    • KBC Online / CBC Online
    • ING Homepay
    • VISA
    • MasterCard
    • iDeal
    • Paypal
    • Gift certificate the baby's corner


    In the store:

    • Cash
    • Bancontact
    • Payconiq
    • VISA
    • MasterCard
    • Gift certificate the baby's corner
    • Consumption vouchers


    Paying with eco-vouchers:

    • Eco-labeled products can be paid for in the store with eco-vouchers.


    Secure online payment:

    To ensure secure online payment and protection of personal data, transaction data is encrypted with SSL technology and transmitted securely over the Internet. So you can store with peace of mind! 😊

    pickup and delivery

    Yes, definitely! 😊 Home delivery is available for all products, with exception of products located in the preferred store other than Nazareth. Follow these steps to request home delivery:

    1. Go to the dream list module on the website.
    2. Choose "Deliver or Pickup."
    3. Select the products you would like delivered.
    4. Standard items are delivered free of charge from €75. The delivery cost of partner items is calculated in the checkout.
    5. A few days later you will receive the products at your home. 
    How does the pickup service work?

    The pickup service is absolutely free and you can activate it as many times as you want. 😊 If the selected products are available in the (preferred) store, follow these simple steps:

    1. Go to the dream list module on the website.
    2. Choose "Deliver or Pickup."
    3. Select the products you would like to pick up.
    4. Schedule your desired pickup time.
    5. Stop by at the appointed time to pick up your goodies.

    By scheduling the pickup time, we'll make sure your items are ready, allowing you to pick them up quickly and conveniently.

    return policy

    At the baby's corner , we strive for your complete satisfaction. If you would like to return or exchange a dream list product, please follow these steps:

    1. Deadline: Returns can be made within 14 days of collection or receipt of the product.
    2. Condition of the product: Make sure the product is unused and in its original packaging. 
    3. Options:
      • Store: You can return the product free of charge in our stores.
      • Shipping: You can return the product at your own expense. Please send an e-mail with your return request. A staff member will inform you further about the return process. The cost of the return is at your expense.

    We strive to make the return process as smooth as possible. If you have more questions, please let us know. We're here to help! 😊

    Can I return products from the birthday list for cash?

    No, it is unfortunately not possible to receive returned dream list products back in cash. Instead returned items are always processed in the form of a gift certificate. This gift certificate is automatically activated in your online treasure chest, allowing you to use it for further purchases.

    close birthday list

    Your birthday list normally remains available until about two weeks after the birthday party. ☺️ During this time, givers have had the opportunity to choose gifts for your child. This is also the perfect time to close your birthday list and claim your 10% gift certificate.

    If for any reason you want to keep the list open a little longer, that is possible. However, please note that adding new items is not possible after 2 weeks after the birthday party. The list must be closed no later than 4 weeks after the party.

    Closing your birth list is easy and can be done online in just a few steps:

    1. Log in to your dream list.
    2. Go to "Exit.
    3. Select the open products:
      • Choose the items you still want to purchase.
      • For products with 'stock guarantee' there is purchase requirement, other products are optional (but count towards your 10% gift certificate ☺️).
    4. Complete payment for the selected items.
    5. Closure completed

    Extra:

    • With the purchase of a minimum of 5 pieces with a combined value of €500, you will receive a 10% gift certificate in your online treasure chest immediately after closing.
    • If there is a residual value from prepayment, you can provide your account number in the last step of closing, and the amount will be refunded within 14 days.

    The 10% savings in the form of a gift certificate will be made immediately available in your online treasury once you close your dream list. ☺️ It is important to note that in order to qualify for this gift certificate, you must meet the following condition: purchase at least 5 items with a combined value of €500 on your dream list.


    How is the residual value of the prepayment settled?

    When closing your birthday list, approximately 2 weeks after the party, you have the following options For the residual value of the prepayment:

    • Keep the residual value in gift cards and receive an additional gift card worth 2.5% of the residual amount.
    • Select for refund of residual value. Provide your account number in the last step of closing, after which the amount will be refunded.

    This provides flexibility and ease in managing and closing your dream list.

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